Testimonials

Customer Service Excellence

What Makes the Metropolitan team different is our intense focus on customer service excellence.

What Residents are Saying

Tiffany, Kelly, Victor, Brian, and Lanny go above and beyond the call of duty. They are professional, polite, and truly care about the residents and our community. I am very pleased and proud to reside here. This team is outstanding and a true asset to MMC. The men do a perfect and timely job of removing the snow and salting for safety. The outside of the property is well maintained and clean. The dumpsters are kept emptied on a timely basis. I thank the team for the wonderful service they provide.
Resident
Runnemede
All staff here have been wonderful! It’s a very well-maintained property all-around, with quick responsiveness and the staff is very friendly!
Resident
West Chester
I really appreciate the attentiveness of the maintenance workers here! Any time I have had a concern someone has come to my apartment the same day and they are all so friendly. It’s nice that they are very on top of things and I never have to worry.
Resident
West Chester
Dave and Tom did, as they usually do, a really good job. They are very prompt and courteous. Stella is terrific in assuring we get our request taken care of promptly. She is a great asset for Metropolitan.
Resident
Doylestown
Dave has always been great to us. He comes over almost the instant we submit a request, and he always leaves us a note to say what he was able to do, or if he needs to come back again to completely finish the job. Very nice and very helpful!!!
Resident
Manayunk HIll
Dave is courteous and kind. He always comes over quickly and is done in a jiffy. He actively listens to my concerns.
Resident
Doylestown
DJ was great, he was easy to talk to, pleasant, awesome guy. My fiancé and I came back to his note for completion of work and he sent us well wishes for our wedding this weekend.
Resident
East Goshen
I’ve had multiple requests in my years here and every single request was handled efficiently and professionally.
Resident
Wynnewood
Everything is always done professionally and well.
Resident
Doylestown
Anytime I need something fixed/taken care of it always gets done the same day! Great people & a great place to live!!
Resident
Runnemede
Very happy with the timeliness of the work order completion!
Resident
West Goshen
I appreciate the service and timeliness of the completed work. Well done!
Resident
Highgate
I Love Amanda , wish she was my daughter. Love Darren too. Great personality. Duane is Very Nice Too.
Resident
Marlton
I love Dave!! He is the best! Always so nice and friendly and timely. He also is so nice to my dog and I appreciate that.
Resident
Manayunk Hill